Please either send us an email, or give us a call to discuss what you need. We will cover general pricing and turn around times. You can also send a message through the Contact Us page.
Please download, print and fill out our repair form. This file also contains our terms of repair. Please read the terms of repair fully before filling out the repair form. If you are sending more than one watch, please also print out an Additional Watch Form for each additional watch.
Please include the following;
-Your watch
-Our completed repair form (just the form, it is not necessary to send the terms of repair)
Please DO NOT include
-The retail box
-Any paperwork or booklets that came with the watch
-Microfiber cloths/bags, or towels of any sort
-Cash, checks, money orders or any other form of currency
Please ship the package containing your watch to:
ROTW
4810 NE Vivion Rd. #11282
Kansas City, MO 64119
That is all you need to do to send your watch in for repair! If you want to learn more about our repair process you can do so here:
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.