Please either send us an email, text us, or give us a call to discuss what you need. We will cover general pricing and turn around times. You can also send a message through the Contact Us page.
Please download, print and fill out our repair form. This file also contains our terms of repair. Please read the terms of repair fully before filling out the repair form. If you are sending more than one watch, please also print out an Additional Watch Form for each additional watch.
PACKAGES WILL BE RETURNED TO SENDER WITHOUT REPAIR IF A REPAIR FORM IS NOT INCLUDED
Please include the following:
-Your watch
-Our completed repair form
Please DO NOT include:
-The retail box
-Any paperwork or booklets that came with the watch
-Microfiber cloths/bags, or towels of any sort
-Cash, checks, money orders or any other form of currency
Please ship the package containing your watch to:
ROTW
4810 NE Vivion Rd. #11282
Kansas City, MO 64119
**This address is a PO Box. In person drop offs are not accepted at this address**
That is all you need to do to send your watch in for repair! If you want to learn more about our repair process you can do so here:
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